Terms & Conditions

Mappa Mundia ticket sales

1. Applicability
   These general terms and conditions apply to all purchases of tickets for Mappa Mundia, organised by AvonturiaBy purchasing a ticket, the buyer agrees to these terms and conditions.

2. Validity of tickets

• Each ticket is valid on the date and time stated on the ticket.

• The ticket can be exchanged from 3 hours before to 3 hours after the time indicated on the ticket.

• Outside this time window the ticket will expire and entry may be refused.

3. Access and control

• Tickets will be checked upon entry using the ticket system.

• If a ticket is not accepted by the system (for example due to a technical error, duplicate, damage or invalidity), Avonturia reserves the right to deny admission to the ticket holder.

• Avonturia is not obliged to provide a refund in such cases, unless there is demonstrable evidence of an error on the part of Avonturia.

4. Customer Responsibility

• The customer is responsible for correctly storing and displaying the ticket (digital or printed).

• Loss, theft or damage of the ticket does not entitle you to a replacement or refund.

5. Cancellation and refund

• Purchased tickets are generally non-refundable and non-exchangeable for another date or time, unless Avonturia otherwise determines.

• In case of cancellation of the event by Avonturia, the customer is entitled to a refund of the purchase price or a replacement ticket.

6. Force Majeure
   Avonturia is not liable for the total or partial cancellation of Mappa Mundia due to force majeure, including but not limited to weather conditions, technical failures, government measures, or other unforeseen circumstances.

7. Liability
   Entering the event site and participating in Mappa Mundia is at your own risk. Avonturia is only liable for damage to the extent that it is the result of intent or gross negligence.